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Faster, Higher, Stronger - Mentions, Likes and Comments from the Olympics

8/10/2016

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There are only a few events that really unite the broad majority of us together in a shared experience. The Super Bowl would be one, the World Cup is another in many parts of the world, and the Oscars may be a third to a smaller extent. However, when the Olympics roll around, Summer or Winter, for sixteen days there really is something for colleagues, friends and family to gather and talk about.

Given this communal experience, it is also a brand manager's dream. The Olympic sponsors find a number of ways to leverage the Olympics through commercials, giveaways and display advertising. Coca Cola and P&G have been Olympic sponsors for a number of years. With the prevalence of social media, the brands are finding new ways to leverage their Olympic partnerships.
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As part of the Olympics, many fans are looking for particular athletes to root for. Hometown athletes become a particularly popular group to rally around. Another group that people have an affinity for are alumni and students from their alma mater. With the Summer Olympics taking place while most schools are not in session, this is a great opportunity to create positive social media content during a time when good content may be hard to come by. As discussed in my recent white paper, the most popular topic for Facebook posts aimed at alumni are athletics related posts, and the most popular tones to use when posting to alumni social media accounts are fun, celebratory and inspirational tones. When you think about creating a post about an alum or a student who may be participating in the Olympics, this topic really lends itself to creating posts that are fun, celebratory AND inspirational! Many schools have done a great job of providing updates on how their students and alumni are doing in the Olympics! Take a look at some of the samples below.

Schools of all sizes celebrate their Olympians

FGCU does a great job of highlighting each of their Olympians individually on their Facebook page!
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College of Charleston has a great sailing program and is proud to be so well represented at the Olympics!
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University of Texas has already had a few gold medalists in Rio, and they are keeping up daily with updates!
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Schools can post about US Olympians but also their students and alumni who are Olympians for other countries, like Notre Dame does here!
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Leveraging the Olympics, without having student or alumni athletes

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No Olympian from your school this year? No worries, you can always highlight students or alumni who are involved in other ways, like Augustana and California State University, Los Angeles!
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The Gold Standard - USC

USC is one of the biggest producers of Olympians and the school takes its support of those Olympians very seriously. The Trojans have created a whole microsite for following all of their Olympians, their medal counts and their social feeds.
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How has your school utilized Olympic fever to engage your alumni base? Go for the gold!

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The Words We Share In Higher Education

8/7/2016

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In 2015, I partnered with Academic Impressions on a survey focused on best practices in social media management for higher ed institutions. We created a great white paper with lots of insights about how often, where, and what to post on social media when connecting with alumni.

One interesting part of the research was seeing what words appeared most often in survey respondents' top Facebook posts. Here is a word cloud (courtesy of wordle.net) featuring the 50 most commonly used words from respondents' top Facebook posts from the prior three months.
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What stands out to you?
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To read the white paper, visit the Academic Impressions website.
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5 Schools Using Pinterest for Alumni Relations

8/5/2016

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Post originally published on Evertrue's blog.

In the digital world of 2016, there’s no shortage of social media platforms for sharing what you’re doing right now (or what you think about what others are doing right now). Sites like Facebook, Twitter, and LinkedIn are perfect for conversing with others and voicing your opinions.

Pinterest excels in a different area, however. Popular among those interested in arts & crafts and other niche hobbies, Pinterest is an opportunity to share your interests and individualism by collecting images on Pin boards. Like Instagram, it’s extremely visual—but Pinterest is more focused on inspiring creativity.

So how can higher-ed institutions connect with constituents through Pinterest?
Keep in mind that Pinterest is not a platform for forcing your own objectives. It would be difficult to push marketing around a giving day through a Pin board. After all, the site’s goal is “to connect everyone in the world through the ‘things’ they find interesting.” Here are some ideas for getting started with Pinterest for alumni relations:
  1. What visuals connect your alumni, parents, and friends back to your school? Is it your mascot, school colors, or a particular monument on campus? Consider building boards around these themes.
  2. What will inspire your constituent base? For example, if your alumni hold game watches, consider giving them ideas for a theme party with food, decorations, and half-time games to play.
  3. Is your school located in or near a vibrant city? What makes the local area so special? This could be a great theme to build a board around.

Here’s a round-up of five schools that are doing great work on Pinterest:

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Temple University
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Going to school at Temple is about more than just the campus; it’s also about experiencing the city of brotherly love. Temple is located right in Philadelphia, so many students and alumni feel a strong connection to the city. The school has tapped into that connection with a board dedicated to Philly, highlighting why it’s a great place to go to college.

University of Oklahoma
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Sooner Nation has a lot to be inspired by on the University of Oklahoma Pinterest page. The school has created boards with ideas for tailgate parties, Oklahoma-themed weddings, and even dressing up your kids in Oklahoma gear.

Oberlin College
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Is your campus located in a part of the country with less-than-ideal weather? Oberlin College, located in Ohio, turned this into a positive by accentuating the beauty of all four seasons on their Pinterest feed.

Mississippi College
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Another way to take advantage of Pinterest is to emphasize the global impact of your school through visuals. Mississippi College has a board called “Choctaws Around the World,” which features students who studying abroad and provides links to their travel blogs.

Saint Mary’s College Library
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Other departments on campus can use Pinterest, too—as long as those departments have visually compelling ideas to share. The library at Saint Mary’s College (in California), for instance, has a Pinterest page with more followers than that of most colleges or universities. What makes it so successful? Its organization and focus on what makes Saint Mary’s unique. On the page, the library highlights its Byron Bryant film collection, along with faculty, staff, and student authors.

If your school plans on using Pinterest as an engagement tool, remember that Pinterest is a site to emphasize who you are, not necessarily what you are doing right now. Use Pinterest to give your school a personality, while also showcasing—and facilitating—the creativity and uniqueness of your alumni base.
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